Aa
Aa
A
A
A
Close
495284 tn?1333894042

New Format

MH is rolling out a new format slowly at this time.  Only a small percentage of people are seeing it.  There is alot of frustration with it as they have to work out some "bugs"(that is what we have been told).  If you are having issues PLEASE go to the bottom of the page and under Support click on contact us and send your issues in.  Also, logging out and back in should bring you back to the old format but this will only happen for awhile.  None of us know anything more about why the changes or what the goal is.  We dont want anyone to leave the forum over this.  Hopefully our feedback will help.  Feel free to message me Vic or Gnarly if you need to vent.  Most of you know i am not easily offended so vent away!!!  We will get thru this, somehow, someway.  
36 Responses
Sort by: Helpful Oldest Newest
707563 tn?1626361905
Hey everyone -

I assure you that we have passed your feedback onto our developers. There will be some things that are fixed (the comment box where you can only see a few lines, for example), and they are considering other changes.

Some of the changes will happen quickly, others may take a bit more time. We ask for your patience.

Thanks,

Emily
Helpful - 1
4898964 tn?1381257899
Don't see how POS can be anything other than POS.  I bet they got that a lot, haha!
Helpful - 0
495284 tn?1333894042
COMMUNITY LEADER
PITA reminds me of the day the service desk called me at work.  They wanted to know which POS i was at.  My response.......they both are a POS!!   Guess that was the wrong answer as he gently explained it meant Point of Service!!!  I then gently explained to him that back in my day we said all the words, we didnt shorten them up!!!

But i do love the new word PITA!!!
Helpful - 0
4898964 tn?1381257899
Hahaha...   Yea it's making me sad every time I have to re-log in order to get the old layout back.  Here's hoping for some efficient compromise on the coding issue :)  
Helpful - 0
3197167 tn?1348968606
And I had to think twice about what PITA meant....hahaha!

Cause I eat a breakfast pita just about every morning...LOL
Helpful - 0
3197167 tn?1348968606
I couldn't agree with you more~
Helpful - 0
4898964 tn?1381257899
In all honesty I'll likely stop using this site if the new format goes through.  I'll try, but it's a PITA to use as it's a time consuming and inefficient new system.  I'm just plain confused who's bright idea it was to throw out something perfectly viable in exchange for a cumbersome and poorly coded new menu in comparison to the established system.  It's just not an intelligent decision.  I've sent my thoughts through and I hope we are listened to on this issue.
Helpful - 0
317787 tn?1473358451
Oh Sarah, you try logging out, turn off browser and start over.  I was there for two days, could not do anythingl
Thanks for sharing
Dee
Helpful - 0
495284 tn?1333894042
COMMUNITY LEADER
I now have the new format............
Helpful - 0
4522800 tn?1470325834

..............................UPDATE..................................................................

#1..The original poster's screen name, will be shown in the future (person who starts the thread).

#2  The Comment Box is being changed, so you can see more then one line.

If you still want to put in your own feedback about certain things, please do by going to the "contact us" on the bottom of the page.

MH is taking all that we say into consideration, regarding some of these
changes.

As a CL, We can only share what info We get and this is about it for right now.

I do Pray it all turns out for the best! Fingers Crossed!
Vickie
Helpful - 0
Avatar universal
No Sarah, no date. I went in to one and it was an old one from 2004. It really is cold like vicki said.  :-(
Helpful - 0
2107676 tn?1388973859
I had the new format for a bit and hated it.  I'm lucky that i'm back on the old for now.
Helpful - 0
495284 tn?1333894042
COMMUNITY LEADER
I still have the old format.  I did see bits and pieces of the new format on my phone but couldnt do anything so that is a no too for me.
Helpful - 0
3197167 tn?1348968606
Is it correct that none of our community leaders have personally experienced the new format?  Gnarly? Sara? Vic?
Helpful - 0
4522800 tn?1470325834
They are still working on all of this.
They do know about all of our concerns. They just ask that you have some patience at this time.
Helpful - 0
Avatar universal
Mark- Even if you stay logged in, if you're in the 30% rollout group you'll see the new format. You're just not in that lucky group!

With the new format you see the title of the thread and how long it's been since someone replied. It doesn't say who replied. It doesn't show the name of the OP or the date. There's only the title until you open the thread and read.  It's a cold format.
Helpful - 0
Avatar universal
well I hear a  lot about the new format  but I just stay looged in on the old one so it has not effected me  hope this irons itself out for everybody................................Gnarly...........................
Helpful - 0
495284 tn?1333894042
COMMUNITY LEADER
We have been told the name of the poster will be there for us to see.

MsD.....does the date of the thread show before you go into it??
Helpful - 0
Avatar universal
I whole heartedly agree Marcus.  It takes the community out of the community. Also the time it takes to figure out who it is and when they posted (2004!)  makes this site to time consuming for us who have jobs, lives and families. I barely have time as it is.  
Helpful - 0
10287982 tn?1443815735
Hi All!
Most disturbing to me about the new format is, at least on this end, the posts appear without naming the poster. The net effect of that would be quite bad for a community gathering spot. Anyone else?
Helpful - 0
495284 tn?1333894042
COMMUNITY LEADER
Thanks for the update Em~
Helpful - 0
Avatar universal
Thank you for the update Emily!
Helpful - 0
7689249 tn?1408018598
yesterday i had the new format which i do not like at all it doesn't show the pics next to our names and so today its back to the old way? why do they do this? is it better or just different i dont like change lol hey if it aint broke dont fix it hahahaha
Helpful - 0
Avatar universal
I had a few issues at first. Had to look around for features that were familiar.  I posted in the wrong box.  Overall, I thought it had a more professional look.  When we all came here the first time it was new!  We figured it out. Change usually isn't pleasant but most all of you here will figure it out in no time.  I work in IT.  I know how frustrating it is to have stuff I want to use that's been moved.  Let the developers know about what truly doesn't work and be willing to try the new thing that just might be a little better.

Cheers,

Larrt
Helpful - 0
2
Have an Answer?

You are reading content posted in the Addiction: Substance Abuse Community

Top Addiction Answerers
495284 tn?1333894042
City of Dominatrix, MN
Avatar universal
phoenix, AZ
Learn About Top Answerers
Didn't find the answer you were looking for?
Ask a question
Popular Resources
Is treating glaucoma with marijuana all hype, or can hemp actually help?
If you think marijuana has no ill effects on your health, this article from Missouri Medicine may make you think again.
Julia Aharonov, DO, reveals the quickest way to beat drug withdrawal.
Tricks to help you quit for good.
A list of national and international resources and hotlines to help connect you to needed health and medical services.
Herpes sores blister, then burst, scab and heal.