Given the world situation it is not likely to be considered an emergency. Most ophthalmology offices, including mine, are only seeing ongoing urgent and new emergent problems and with restricted hours and staff. In normal times an ophthalmologist would remove the ingrown lash, at the slit lamp in a 5 minute procedure. If you can't contact an ophthalmologist probably the best think is just use warm compresses and perhaps an over the counter eye lid cleaner like Ocusoft wipes or foam.