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Finding support during hospital stays SOS

I have had some bad experiences during my time in hospital where I didn't feel that my needs/preferences were taken into consideration. As I don't have any close family or friends I don't feel that I have anyone to offer me support in such situations, or to represent my wishes eg regarding medical procedures.

I'd also like to be in touch with someone who could offer practical support while I am in hospital eg fetch my clothes/mail from home, take my laundry away, etc.

Can anyone recommend a service/services that could help me?
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In the Midlands
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Where do e live?
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