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Food Tracker Crashing

When I try to enter a food, the site in Firefox goes blannk waiting for page, and when in IE8 it says cannot be found.  This is when I actually select the food item, which then shows nutritional informatio0n on the right hand side.

I am able to locate foods from other days and copy, bt I am not able to highlight a food in the food search,  As soon as I highlight a food to show nutirtion info and serviings to add, it crashes, or can not be found.
7 Responses
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684030 tn?1415612323
...it's now fully functional and working beautifully, on Chrome.

thank you, MedHelp
Helpful - 0
707563 tn?1626361905
Hi there -

We are working on this and hope to have it fixed sometime today.

Thanks for your patience.

Emily
Helpful - 0
Avatar universal
Same problem here, on both my office and home computers. I use Firefox at work, IE at home.
Helpful - 0
707563 tn?1626361905
Thanks for letting me know!
Helpful - 0
684030 tn?1415612323
I use Google Chrome and I'm having the same problem. As of yesterday, no matter what kind of food I try to enter, I get a blank page.
Helpful - 0
707563 tn?1626361905
Hi there -

Are you entering a specific food item that it happens with, or is it all items?

We are having some issues with IE today, so stick to Firefox, and we'll see what we can find.

Emily
Helpful - 0
Avatar universal
I tested it on my iPhone, same thing, just blank page after highlighting the ood item to view nutritional information on right hand side.
Helpful - 0

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