How do I back up my data from My Cycles on a screen that is broken?

[Steph_Nel]

I dropped my Iphone and it cracked, I got a replacement but I am now unable to login to my Cycles on the old one to make sure it syncs etc. Is there a way to do it without having direct access to the phone (the screen no longer works at all)?

[Emily_MHManager]

Hi Steph -

Had you ever signed in with an account on your old phone? If you hadn't, and can't use it at all now, I'm sorry, there isn't any way to sync that now. (You'd have to enter your username and password into the app to get it to sync.)

I'm very sorry.

Emily

[Sara_MHModerator]

Hi there!  I'm sorry to hear about your phone.  I will pass your question on to our app support team who will best be able to answer your question.  So stay tuned for their answer soon.  Best of luck.