Hi there -
To be honest, I'm not sure. It should be closer to the number of threads, so I'll have to check with our engineers to get more info. It may be a few days before I get an answer as it is a holiday week, and many are out.
I'll be in touch, though.
I also noticed that many Mehelp notification emails were marked as Spam in my Gmail folder!
You might be able to fix that by adding us to your Gmail contacts book. Let us know if that changes anything.
thanks I didn't know that.
I think it's fixed now just by clicking the "Not Spam" button!