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5628691 tn?1402506562

Sync to iPhone issues

I have been using the iPhone My Diet Diary app and it has worked perfectly until recently.  I am not able to sync any of my data.  Is something wrong with the app?  I have tried for over 2 weeks to sync, but it won't work.
Please help!  I really like this program... best I have found for a diet diary!
Thanks for your help
Rochelle Barnes
3 Responses
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4849766 tn?1391038693
Hi there,
Thanks for the additional information.  The My Diet Diary app does have a few sync issues- we are hoping to release an update to this app very soon that will include an update to the sync.  

Thanks,
Amber
Helpful - 0
5628691 tn?1402506562
no error message.... it just has the little "pulse line" and it just keeps pulsing and never updates.  
Helpful - 0
707563 tn?1626361905
Hi there -

I'm sorry you are having problems with the app. Can you tell me what happens when you try and sync? Are you getting an error message? If you are, what does it say?

Thanks,

Emily
Helpful - 0

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