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7680419 tn?1399056811

error

Hello. The last several days I haven't been able to go to my profile. It just displays "sorry there was an unexpected error". I have logged off and back on but it still continues to come up. Thank you
3 Responses
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707563 tn?1626361905
Hi there -

I've let our engineers know about this, and we hope to have this fixed soon. We apologize for any inconvenience this causes.

Emily
Helpful - 0
7680419 tn?1399056811
Hi thank you for responding. yes it's my home page that won't come up. I have been using my phone the whole time. It use to work.  The only way I get to my profile page is by clicking on my name not with the my medhelp link.
Helpful - 0
707563 tn?1626361905
Hi there -

It looks as if your profile page is working - http://www.medhelp.org/personal_pages/user/7680419 but not your home page (with your health feed, etc.). Is this correct?

I noticed that the last time you logged on, you did so from a mobile device - is this a phone where you are using the mobile site or a tablet where you are using the full site?

Thanks,

Emily
Helpful - 0

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