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Why won't shingles go away?

I have had shingles for a year. Never the blisters but a painful, red/purplish rash that looks like a dark center in some areas. It feels like a burn.  The Dermatologist says it shingles. I went to PCP more recently but they didn't really know anything. It has changed in size and shape but it's always in the same area on my hip/butt area. I have tried lots of creams and it just won't go away. Recently, I have been under a great deal of stress and It now hurts bad again and has gotten bigger.
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Why wont the itching on my scalp  & ear go away
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