Hi there,
I'm sorry you are having problems with the app. It would be really helpful if you also could tap on Settings in the app (either by tapping on the 3 bars at the top to open the menu or on Settings at the bottom of the app, or on your phone in Android), then Support, and send us an email. If you could say "yes" when it asks you to send data, we will be able to check things out from our end. If you need more specific instructions for your app on your device, just let us know, as these are general instructions.
This will allow us to capture your data, and what type of device you use the app on, and what version of the app you are having. If you could type in the email that you posted here, and a brief explanation of the issue, that would be great. If you have some specifics of what hasn't synced, that would be great, too.
We appreciate it, and apologize for any inconvenience this causes.
Emily
I don't understand how it works??? I entered my sunday meal to my computer in monday, today is tuesday, but sunday meal in app is empty. The same situation is with adding my food. I enter it with computer, cause with my app is not able, but when i did it, my app do not show that food. Firsts days it worked, but now...
Hi, angela,
I'm not sure why you weren't able to get to the Dermatology forum using the link above, but you should be able to get to any of our forums by clicking the "Forums" tab at the top of the page. Can you tell us what other forums you're having trouble accessing?
Claire
I tried to post a question to that link, but it gave me a "file not found" page. I just joined, and haven't been able to post on any of the forums I think might be of help.
Hi there,
I'm guessing you're trying to ask a question in the Dermatology Expert forum -- there's no green "Post a Question" button because there's no expert at the moment.
You're welcome to post your question in our Dermatology Community, where our members will be happy to share their knowledge and support (
http://www.medhelp.org/forums/Dermatology/show/65). After clicking the link, just click the green "Post a Question" button.
-- Claire
MedHelp.org