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681148 tn?1437661591

Some browsers don't work well?

I noticed that OFTEN I have to open IE and sign in so I can make a post, because nothing happens when I click the comment or post button when I am using Chrome.  I just had to do this again, an it was something too important to ignore or I would have just closed the browser and decide against making the comment.  This has been happening regularly now for several weeks.  At first I thought it was just some fluke, but it happens too frequently in Chrome for this to be the case.

I had been encouraged to use Chrome for the trackers to work more efficiently.  Now, I still end up having to sign into IE in order to make certain posts.  That definitely puts a damper on things and prevents some posting because I will decide against posting at all when I have to work that hard to make a post.  The post I mentioned I just did was a question someone was directing at me and was information they needed to know.
12 Responses
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707563 tn?1626361905
Hi there -

Did you email the info from the link that I posted awhile ago?  If not, the next time this happens, can you immediately go to the link I posted, and copy and paste what it says, and email us?  If you need the email address again, send me a PM and I'll give it to you.

Thanks,

Emily
Helpful - 0
681148 tn?1437661591
The browser issue is still happening.  I just now had to open IE, because Chrome won't let me post.
Helpful - 0
874521 tn?1424116797
I haven't been getting the email updates for the watch lists for a few days now...I do get email notifications of notes and PM's however they have been coming in doubles...
Helpful - 0
681148 tn?1437661591
The latest maintenance work still didn't fix the issue of not getting the email updates.  I saw that they did the maintenance, as I wasn't able to get on the site.  It's still an issue.  And, I still can't post from Chrome for even a short comment.
Helpful - 0
707563 tn?1626361905
Hi there -

I'm sorry for the delay in responding.  A few members have mentioned not getting updates today, and I didn't get mine, either.  We are working on this and hope to have it resolved later today.

Emily
Helpful - 0
681148 tn?1437661591
Still no updates today either.
Helpful - 0
681148 tn?1437661591
Oddly enough, today I didn't get my update sent to my email.  So, I'm guessing the engineers did something to fix one problem, but this old problem showed up again?
Helpful - 0
707563 tn?1626361905
Sure, I just sent you a PM.

Em
Helpful - 0
681148 tn?1437661591
I would rather email it the next time it happens, if that's alright.
Helpful - 0
707563 tn?1626361905
Hi there -

When this happens again, can you go to this link and copy the info and send it to me in a PM?  Thanks!

http://www.medhelp.org/account/info

A screen shot would be great as well, if you can take one.  You can post it as a pic on your profile, and if that won't work, let me know, and I'll give you an email address you can send it to.

Thanks!

Emily
Helpful - 0
681148 tn?1437661591
I just checked.  It says it's the latest at 19.0.1041.0
Helpful - 0
Avatar universal
Thank you indeed for reporting this, I am going to forward this over to our engineers to check on the issue, do you mind advising the version of Chrome that you are using?
Helpful - 0

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