Teak,
Why do you say that? Are you having issues with IE10 on other sites?
Thanks,
Em
Corrected, it's a problem with IE10, not with Medhelp.
The post button doesn't work when you click Post A Comment. " Only when commenting on someone else's status."
Hi there -
For those of you having issues, the next time it happens, can you immediately go to this link and copy what it says:
http://www.medhelp.org/account/info
Do not close out MedHelp when you go to this link.
You can PM me with the info. Bkitty - since you can't PM, I will send you a PM with an email address you can email it to.
Em
Hi Teak,
Can you tell me specifically what kind of problems you are having? And are you using IE or Firefox or are you using your phone?
Thanks!
Steph
Posting problems in the status section has been going on for a couple of days now.
I cant even post a journal of my own..this is weird
I need to nudge the engineers on this. I'm going to send you a PM about some stuff I just tried.
Em
Oh now that's interesting. I'm going to try some things with your account. You may notice it - not sure.
Thanks,
Em
and I still cant comment on anyone's status updates
Im on my lap top now and still cant send a PM
Oh I'm sorry. Let me see what I can find out for you.
Do you have access to a computer to check and see if you can PM from there?
What iPhone is it, and what iOS is it running?
Thanks,
Emily
Nope still cant respond to any PM's
Hi there,
Are you still having this issue or has it been resolved?
Thanks!
Stephanie
I have an iphone and yes ive logged into here from it. It wouldn't let me send PM;s or notes or comment on a post
Bkitty -
Are you able to send notes? Is it PMs you can't send?
And yes, how are you logging in? If you are on a mobile device, what kind of device is it, and if it's a computer, what browser do you use?
Thanks,
Em
Hi Bkitty,
Sorry to hear you are having troubles. Are you logging in through your computer or a mobile device?
Laura
MedHelp Team