Hi there -
Have you entered your username and password into the app?
How to Sync -
1. Open the application.
2. Tap on ‘Settings’
3. Select ‘Sync/Backup’
4. If you already have a MedHelp account, enter your MedHelp username and password tap ‘Login".
5. You will get an alert once your data has been synced.
When that is done, you may have to set up your trackers to see the info online, or you can just check your health feed on your home page.
1 - Log on to
www.medhelp.org from a computer or device with the internet
2 - On your home page, please go to "My Health Feed" (you may have to scroll down a bit to find it)
3 - If data is shown in your Health Feed, you should see a chart icon to the right of all the items
4 - Click on the chart icon, and it will open your tracker
5 - Follow the prompts to set up your tracker
6 - At the top of your tracker, you should see other shaded icons for your other trackers
7 - Click on each one and follow the prompts to set those up
Let us know if you need further assistance.
Emily