Aa
New Tracker entry pages
I am very disappointed in the new tracker entry pages. They are extremely non-user friendly and some don't work properly. It is disappointing that you have taken such a great tool and made such extreme changes with no warning.
Hi there -
We have fixed the issue where it takes you to your login page, and most issues with not being able to enter data.
Can you all try your trackers and let us know how it works for you now?
Thanks!
Emily
We have fixed the issue where it takes you to your login page, and most issues with not being able to enter data.
Can you all try your trackers and let us know how it works for you now?
Thanks!
Emily
Hi everyone -
We are working on fixes for people who are unable to enter data, and are looking into ways to improve the new system. Many prefer it, if they are using multiple trackers, as they only have to open one, and can input data for all. We hope to find ways to improve it for everyone to use trackers with more ease.
We ask for your patience as we work through this.
Thanks,
Emily
We are working on fixes for people who are unable to enter data, and are looking into ways to improve the new system. Many prefer it, if they are using multiple trackers, as they only have to open one, and can input data for all. We hope to find ways to improve it for everyone to use trackers with more ease.
We ask for your patience as we work through this.
Thanks,
Emily
I think adding a way to return to the old system would make many of us happy? Am I correct?
Thanks for adding some specifics, erincurrie -- I've shared this with our developers.
Claire
Claire
Hi Claire,
My frustrations pretty much mirror what JamesC186282 has stated.
I also have some other issues.
When I am entering something in the Mood Tracker values come up for my other trackers also which, while it could be time-saving, is confusing.
The "Mental Activity" box has no values for you to select.
When you select something that takes you to another page, e.g. the Mental Activity or Mood, when you click Back, you are put back to the first page, not where you were before.
As a software developer/tester it seems that a lot of this went live with little or no testing as the bugs are pretty obvious if used. I don't mind change if it is a good thing but the new format is not terribly user friendly and went live with no warning or instructions on how to use the new features.
Thanks.
My frustrations pretty much mirror what JamesC186282 has stated.
I also have some other issues.
When I am entering something in the Mood Tracker values come up for my other trackers also which, while it could be time-saving, is confusing.
The "Mental Activity" box has no values for you to select.
When you select something that takes you to another page, e.g. the Mental Activity or Mood, when you click Back, you are put back to the first page, not where you were before.
As a software developer/tester it seems that a lot of this went live with little or no testing as the bugs are pretty obvious if used. I don't mind change if it is a good thing but the new format is not terribly user friendly and went live with no warning or instructions on how to use the new features.
Thanks.
Thanks for the additional details, James -- our engineers are working on these issues right now and I'm sure this will help.
Claire
Claire
You are reading content posted in the Improve MedHelp Suggestions Community
A list of national and international resources and hotlines to help connect you to needed health and medical services.
Herpes sores blister, then burst, scab and heal.
Herpes spreads by oral, vaginal and anal sex.
STIs are the most common cause of genital sores.
Condoms are the most effective way to prevent HIV and STDs.
PrEP is used by people with high risk to prevent HIV infection.
