Not getting my "MedHelp daily update"!?

[Frank J. Perrotta]

For the past few days I noticed that I havent gotten my "MedHelp daily update" in my email. I checked the trash bin but nothing there.

I also checked the "My MedHelp" under the "Account Settings" and everything is correct there. I clicked the email addy and set the check boxes just to be double sure and all seems to be set correctly...

Anyone else having problems?

I am set to have daily updates to the HepC forums to my GMail account - if that matters.

Thanks for any info,
frank

[Emily_MHManager]

Hi Frank -

This is a known issue, and lots of people are having it (including me lol).  I'll let you know an update when I receive one.

Thanks for letting us know.

Emily

[Frank J. Perrotta]

Thanks for that Emily... Was a bit worried I was being left out of something special!

Good luck in finding a fix!

frank

[April2]

It's happening to me too. I wrote to MH about it but didn't hear back anything. I hope it gets fixed soon!

[Lira_MHModerator]

April - we're hoping the problem will be resolved soon.  Thanks for letting us know you're being affected by it, also.

[peggy64]

I have been affected by this for about 2 weeks now. No notifications whatsoever. Was wondering what this was, or if it was just me, so thanks for posting this.

[peggy64]

(tried to type frank, then correct it, so sorry about that.)  The above was meant for Frank J

[Emily_MHManager]

This should all be fixed.  Please let us know if it isn't.

Emily

[mhv]

I am not getting my updates again either : (  

[Emily_MHManager]

You aren't getting any at all?  What about notifications for PMs?

Sorry about this.  :(

Em

[April2]

I have not been received any notifications whatsoever for a few weeks now, so I am still being affected. No pm's, no notices on journals, photos, posts or even updates. I'm not getting anything at all.

[Emily_MHManager]

I'll pass this on, but keep in mind it's a holiday weekend, so it may not be fixed till next week.  Please let us know if it is happening to others, ok?

Em

[opus88]

HI Emily, mine wasn't working but started again yesterday....so all is well here!!

have a great Thanksgiving!!

[Emily_MHManager]

Can those of you who are having problems let me know if you are getting PM notifications, and nothing else, or nothing at all?

Thanks!

Emily

P.S.  Happy Thanksgiving to you all!!

[zouzi]

Hi Emily,
I am having the same problem as "Frank J. Perrotta"
I only get notifications when I receive PMs on Med Help,but nothing in my Email.
This has been going on for about 2 weeks now and I hope that it will be fixed soon.
Thanks for your help and concern about this matter. :)

[Emily_MHManager]

Thanks Zouzi!!  

Em

[April2]

I'm getting nothing at all, Emily, including pm notices. Thanks for looking into all of this!

[Lira_MHModerator]

Thanks for letting us know, April!

[mhv]

I am not getting ANY notifications.  Please help! I feel lost! : (

[Meilena_MHModerator]

Thanks for letting us know, we are having our technicians look into this.

Meilena

[mhv]

Thank you!  this is killing! ha!  No updates on my watched stuff, no notification of messages or on posts... any time frame?

[Emily_MHManager]

Any updates?  You all should be getting them now.  Please let us know if you aren't.

Emily

[zouzi]

Hi Emily
YES !!!! I am getting my updates now!
Thank you so very much!!

Sue♥

[mhv]

Thanks! Yep, mine are back too!  Yippeee! Thanks!

[April2]

I just received an update and pm notice not long ago. Thanks Emily! Hopefully, it's all working now! Thanks for all your hard work! :)