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535822 tn?1443976780

slow and doesnt connect

when I click on' see all on the notes' ..it doesnt come up ..is it just slow, I am also having problems when I click on  inbox to get my messages , in fact seems slow all round .Anyone lese having problems
29 Responses
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707563 tn?1626361905
Can you clear some of the watch list and let me know if that helps?

Thanks!
Helpful - 0
996946 tn?1503249112
No particulat time, it's been this way for quite awhile.  I thought maybe it's because I have so many threads on my watch list.  Could that cause it to be so slow?  It's really the only area I'm having trouble with. Oh, I have Internet Explorer and I really never have trouble with it being slow....only on the watch list.  First I see the little circle going, then my page goes very light and then when it appears normal again, the screen is frozen and then after a few seconds I can go and click on the "watch" item.  Thanks for looking into this, Emily.
Helpful - 0
707563 tn?1626361905
Linda -

Are there certain times of the day you notice it more than others?  What browser are you using?

We are working on this.

Em
Helpful - 0
535822 tn?1443976780
hi linda I did in the end get to change the photo but it was very slow ,at least it did it, just a catalogue of problems .
Helpful - 0
996946 tn?1503249112
Something's going on....hopefully they are working at getting the speed up.  I need to change my picture but maybe I'll wait awhile.  I'll ask Emily about the watch list.
Helpful - 0
535822 tn?1443976780
I really dont use watch list much ...today I cannot submit or change my photos , I went to change the thumb nail photo and it wouldnt submit at all ..
Helpful - 0
996946 tn?1503249112
Margy, on shortcuts do you ever have trouble with your watch list coming on very slow?  I've dealt with this for quite awhile and wonder if I just have too much on my watch list?  
Helpful - 0
535822 tn?1443976780
Seems to be okay today ...so far so good .thanks for your help
Helpful - 0
707563 tn?1626361905
Thanks, Margy.  I'll pass it on.

Em
Helpful - 0
535822 tn?1443976780
it takes a while to log in , tells me my passwrod and username is invalid so I tried 3 times then got logged in, it then told me my web page had an error , that happens in the morning started 3 days ago  . ..the inbox is still slow but notes are now okay .Forums I have had no problem with .Thanks
Helpful - 0
707563 tn?1626361905
What pages can't you connect to?  Is it all inbox, or forums, or...?

Is it happening all the time, certain times of the day, or just randomly?

If you could take some screen shots, that would be great, too.  

Emily
Helpful - 0
535822 tn?1443976780
Thank you.. some of it has changed but still a few gltches like telling me I cannot conect to the web page .I dont get this on any other site .I will be patient lol..
Helpful - 0
707563 tn?1626361905
Thanks for the update.  I'm passing it on.

Emily
Helpful - 0
535822 tn?1443976780
Nope still having trouble and I changed browser ... its still says cant connect to webpage oh brother LOl
Helpful - 0
535822 tn?1443976780
I just changed to FireFox see if it helps ..
Helpful - 0
535822 tn?1443976780
I used explorer then changed to Fire fox had problems and went to google chrome I dint like it, then we got a new PC and the dh put back internet explorer..I dont know which to do now lol
Helpful - 0
707563 tn?1626361905
I'm checking on this, and will let you know as soon as I hear anything.

Emily
Helpful - 0
495284 tn?1333894042
I use firefox and never had a problem before the change took affect.  All the other sites i go to are fast.

Helpful - 0
535822 tn?1443976780
Just did some checking the inbox is still very slow to connet I was on the forums page and clicked on the inbox  very slow ..I also notice that the delete on my journals is really slow , I went to delete a comment I made on my journal  and it actually took minutes.Seems to be a matter of slowness, I couldnt up load any new pics today ,so dont know what that is I am checking incase I didnt do it correctly ..thanks guys  
Helpful - 0
535822 tn?1443976780
I thought this morning it was okay but now more are popping up  I am using internet explorer again , have a new PC ...its really slow it was happening on the 'see all' on the notes ..but I think that was okay earlier, will check again .Logging in is very slow
Helpful - 0
707563 tn?1626361905
Hi to both of you -

What browser are you using?  Do you notice it more at certain times of the day?  Certain parts of the site?  Margy - is it happening on any other part of the site than your inbox?

Thanks,

Em
Helpful - 0
495284 tn?1333894042
I experience this everyday margy.  The site has become so slow.  It takes forever it seems.
Helpful - 0
535822 tn?1443976780
After trial and error the notes are deleted they were spam ...I am still encountering the slowness to connect when I click on the inbox
Helpful - 0
Avatar universal
Go ahead and private message me whichever notes you would like to have removed and I can take care of it for you.  Please do know that I also forwarded this over to our engineers to report the latency you have been encountering.
Helpful - 0
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