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trackers

is there a problem with the trackers? mine wont update. when i click on the date the pop up (to change) does not happen, therefore i cant update. help!
6 Responses
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684175 tn?1295477838
I had that problem last week.  It took about two days and then it went away.  I don't know why it does it.
Helpful - 0
10947 tn?1281404252
We took a look at your account and it doesn't look like you've added any trackers. Are you having trouble adding a tracker or updating your tracker? In order to update your tracker, you have to add it first. Which tracker are you trying to add? We can try to add it for you.

Thanks,
MedHelp
Helpful - 0
Avatar universal
I'm having the same issue.  Five days now.  Just the part of the mood tracker that's most vital: my mood!
Helpful - 0
707563 tn?1626361905
Hi there -

If you go into your tracker, then settings, then customize, on the right you see "Hidden values".  Mood is in there, and it needs to be on the "Displayed values" side.  Change that and let us know if it works.

Did you change this by accident, or did it just happen?  It's ok either way, but if it just happened without you being in settings, we need to file a bug report.

Thanks!

Emily
Helpful - 0
Avatar universal
Thank you. It worked.

I've been rooting around in settings hoping to find a hack, but it didn't occur to me the "mood" value could be hidden in the mood tracker!

I'm quite sure I didn't change it (since the problem was before the rooting!).  Must be a bug.  Let me know if I can provide further info that will help with that.
Helpful - 0
707563 tn?1626361905
Thanks, I'll let you know if we need further information.
Helpful - 0

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