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New Tracker entry pages
I am very disappointed in the new tracker entry pages. They are extremely non-user friendly and some don't work properly. It is disappointing that you have taken such a great tool and made such extreme changes with no warning.
Hi, safetyjack,
I've passed your issue on to our engineers.
RSole, your issue, described in another thread here, was escalated to our engineers. Gathering specific information about trackers and issues is important in making any fixes.
Claire
I've passed your issue on to our engineers.
RSole, your issue, described in another thread here, was escalated to our engineers. Gathering specific information about trackers and issues is important in making any fixes.
Claire
Hi Claire.
Thanks for any help you can provide.
On whats making us crazy - Perhapes I can help. I'll use Moodtracker as an example. In the past you clicked on the date and
you had a vertical box with the moods. Good Bad Depressed and so on. You clicked the mood and the next screen (box) came up Agitation, Anger, Sleep, etc. You clicked the items that were your current mood and the next box of medications came up. You clicked if you took your regular meds and there was a box to check if meds had changed or you took some "as needed" pill. Instead we are now seeing underlines under everything imaginable and if you click one it does a variety of different things. Its most annoying.
Being able to see everything at once and select what you want by clicking yes [X} or not or (For example) Insomnia or [x} Restful sleep is far better we think.
In the old system there was an entry (for example) on the bottom which allowed you to add other conditions / medications or whatever. The end result was a very snappy quick and clean way to do your daily mood, meds compliance and so forth without having to scroll through unrelated things and being slid back to the start over and over. In particular whats new is we are now seeing "My Health Feed" which is a white horizontal system with Filter by measurements, symptoms, treatments, , all It gives you no choice to do away with meds you don't use (For example) it returns you to the start of the entry when you complete a section so you have to scroll horizontally over and over to get everything in. Frankly its a pain. The old system was great. It seems no one is able to change this back through some setting.
In short please dump "My Health Feed" Or let us switch back to the old check box scheme? Thanks!
Thanks for any help you can provide.
On whats making us crazy - Perhapes I can help. I'll use Moodtracker as an example. In the past you clicked on the date and
you had a vertical box with the moods. Good Bad Depressed and so on. You clicked the mood and the next screen (box) came up Agitation, Anger, Sleep, etc. You clicked the items that were your current mood and the next box of medications came up. You clicked if you took your regular meds and there was a box to check if meds had changed or you took some "as needed" pill. Instead we are now seeing underlines under everything imaginable and if you click one it does a variety of different things. Its most annoying.
Being able to see everything at once and select what you want by clicking yes [X} or not or (For example) Insomnia or [x} Restful sleep is far better we think.
In the old system there was an entry (for example) on the bottom which allowed you to add other conditions / medications or whatever. The end result was a very snappy quick and clean way to do your daily mood, meds compliance and so forth without having to scroll through unrelated things and being slid back to the start over and over. In particular whats new is we are now seeing "My Health Feed" which is a white horizontal system with Filter by measurements, symptoms, treatments, , all It gives you no choice to do away with meds you don't use (For example) it returns you to the start of the entry when you complete a section so you have to scroll horizontally over and over to get everything in. Frankly its a pain. The old system was great. It seems no one is able to change this back through some setting.
In short please dump "My Health Feed" Or let us switch back to the old check box scheme? Thanks!
Thanks for the additional details, James -- our engineers are working on these issues right now and I'm sure this will help.
Claire
Claire
Hi Claire,
My frustrations pretty much mirror what JamesC186282 has stated.
I also have some other issues.
When I am entering something in the Mood Tracker values come up for my other trackers also which, while it could be time-saving, is confusing.
The "Mental Activity" box has no values for you to select.
When you select something that takes you to another page, e.g. the Mental Activity or Mood, when you click Back, you are put back to the first page, not where you were before.
As a software developer/tester it seems that a lot of this went live with little or no testing as the bugs are pretty obvious if used. I don't mind change if it is a good thing but the new format is not terribly user friendly and went live with no warning or instructions on how to use the new features.
Thanks.
My frustrations pretty much mirror what JamesC186282 has stated.
I also have some other issues.
When I am entering something in the Mood Tracker values come up for my other trackers also which, while it could be time-saving, is confusing.
The "Mental Activity" box has no values for you to select.
When you select something that takes you to another page, e.g. the Mental Activity or Mood, when you click Back, you are put back to the first page, not where you were before.
As a software developer/tester it seems that a lot of this went live with little or no testing as the bugs are pretty obvious if used. I don't mind change if it is a good thing but the new format is not terribly user friendly and went live with no warning or instructions on how to use the new features.
Thanks.
Thanks for adding some specifics, erincurrie -- I've shared this with our developers.
Claire
Claire
I think adding a way to return to the old system would make many of us happy? Am I correct?
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