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2006949 tn?1375559512

unable to use

Since june I have been unable to add any data, to my trackers. I have a sleep tracker over two years old and am unable to keep it current. I have tried everything from clearing cache and turning off my AV or any ad blockers, in an incognito window, nothing changes I can access anything on the site but I can no longer interact with it
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Avatar universal
Thanks for all the details, jazzlover - I'll let our engineers know.  When you say you started over, do you mean that it worked once you refreshed the page, or that you had to re-enter your data since the beginning?  
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Avatar universal
I went back to home page and started over. I then could enter data.  This is an intermit problem and It's occurred at my workplace on a Dell using a google browser and at home on my Mac using safari. Also the graph at the top is minus any information from April 2013 to present.
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Avatar universal
I am using the Safari browser on a Mac.
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Avatar universal
I am having the same problem. I can't add data and the chart above the data quit working also.  This is a real issue for me since my psychiatrist uses this chart information to help with my treatment.
Helpful - 0
2006949 tn?1375559512
recieved thank you
Helpful - 0
707563 tn?1626361905
Hi there -

I'm sorry for the delay, but our engineers would still like to set this up. I am going to send you a private message about it.

Thanks!

Emily
Helpful - 0

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