unable to use

[RandNoel]

Since june I have been unable to add any data, to my trackers. I have a sleep tracker over two years old and am unable to keep it current. I have tried everything from clearing cache and turning off my AV or any ad blockers, in an incognito window, nothing changes I can access anything on the site but I can no longer interact with it

[Emily_MHManager]

Thanks! I will let our Product Development Manager know, and she will be in touch. Her name is Sabrina.

Emily

[RandNoel]

I still cannot add data to my trackers (I can do most anything else) Yes we can set up a meeting. I am retired so alnost anytime is convenient

[Emily_MHManager]

Hi there -

It looks as if you've been able to add some data - are things working for you now?

If they aren't, our engineers would like to set up some time with you to see if they can figure out what is happening. They would like to do a go to meeting, or a Google Hangout, or something similar to be able to see your computer, and walk you through some diagnostics. Would you be willing to do this?

Thanks so much, and we are very sorry this is still an issue.

Emily

[RandNoel]

Thanks for your assistamce

[Emily_MHManager]

OK thanks for letting me know, and I'll pass this on to the engineers.

Emily

[RandNoel]

sorry no luck. just for the fun of it I set up several other trackers. Those like weight trackers work fine where I just need to enter date, but none of the chart trackers work the pain tracker works when I click on an area, but sleep tracker nood, anciety or similar Won't work where it says enter data, I reload, refresh, even reboot the entire system but no luck sorry