WTF....AGAIN!!!???....

[Teri9498]

Hi guys, is anyone having trouble going to the full sight on here from their android or Iphone...I was on at 4am on my andriod just fine then it just kicked me off, now it wont let me login from it or go to the full site...I put in my login info & it says that's not me!!...wtf!?...I hate having to post from my computer, I like to be all comfy on the couch, not sitting at a desk!!!!...maybe Vic knows, she good at figuring out this crap for me!!..lol...thanks!  xxoo  :))

[Emily_MHManager]

It's not an issue of Safari, but whatever current browser you use. It looks like a cookie issue, so any other browser you are using will not have that cookie.

On an iPad (or any iOS device), you can download Chrome in the app store for free.

Emily

[Sonrissa]

Emily, what Browser would you suggest? Is this issue only with Safari or are there others? I don't want to download a different browser only to find it also has a problem. Thanks!

[Emily_MHManager]

Hi everyone -

Please stop sending the links. We are working on this, and the links won't help now. At best, it's a temporary fix, and you will end up kicked back out at some point.

Are any of you able to use another browser? That seems to work for most people.

Thanks,

Emily

[IBKleen]

I also had issues on my MAC. I downloaded Google chrome to use as a browser and it is working great. As a matter of fact, I may never use Safari again. It's worth a try for you guys.

[atthebeach]

Keep getting kicked off and now my laptop that uses Internet explorer isn't working along with my iPhone on safari . Boo hoo very frustrating

[Teri9498]

Sent u the link Annie...I even selected u 4 best answer...idk how I did that...LOL...

[Bubbleguppie100]

I'm having trouble too :(

[vicki595]

ATB- Clearing cookies was the fix that enabled me to log in but now I'm having issues with getting logged out just like Sonrissa...every few minutes!

[Teri9498]

I used the link, & it fixed min the 1st time..idk Deb & Barb, I can send u the link if u want, I know Emily said some people r still having problems after using the link, but mine is/has been working fine since...let me know guys & I'll PM it 2 u.....

[Emily_MHManager]

Hi there -

I will post the links as soon as I find out if they are still working for people. They have made some changes behind the scenes, and I'm not sure the links still apply. There are some members who have used the links and are still having problems.

Thanks, and we are really sorry this is happening.

Emily

[atthebeach]

thanks. someone send me the link to fix it. that didn't work, but my son cleared it up by going into the settings app and clearing cookies.

[Sonrissa]

To all that continue to have problems. I am also getting automatically logged out every few minutes. At least now, I can log back in. I am in contact with Emily the moderator! and she assures me they are working on it. If I find out anything else, I will update this. SIGH! But, I must say, Emily has been very responsive!

[atthebeach]

I cant log onto my iphone. just happened within the last few hours.
keeps kicking me off after I log in. I am on my laptop now.
can someone please send me the link or post it here.
I would appreciate it.
thanks
Debbie

[BarbRTR]

Yes, it's a log on issue. And I shattered my laptop screen, so, I don't have access to a computer often. I'll try the help; but if anyone had the same issue, please let me know.

Appreciate it! It's so annoying to type a comment and it log you out! :)

[vicki595]

Barb- Is it a log in issue?

[IBKleen]

Barb, contact MedHelp. they can give you a link.

[BarbRTR]

I just started having issues today when I read this lol. So I have an iPhone 4s if it matters, can someone send me the instructions? Please? Thank you!!

[vicki595]

Me too!   Thanks again!

[Sonrissa]

Boy, I know the feeling! So glad it worked!

[vicki595]

Thanks you guys! It worked and I'm back on my iPad. I've gotten spoiled...LOL

[Teri9498]

Vic, chk your PM...

[Teri9498]

I'll send u the link Vic...hang on...

[vicki595]

Yes...thanks.